SmartGov is an online solution that handles government functions related to community development. It manages all forms of permitting, inspections, licensing, and code enforcement along with a host of other features.
Table of contents
User preference setup
- Logging into SmartGov
- Navigating SmartGov
- Searching in SmartGov
- Setting up default search filters
- Setting up event subscriptions
Workspace
- Setting up your dashboard
- SMARTQueue
- Cycle list
- Managing your user to do list
- Adhoc reports
- Viewing the map
Administration
Contact setup
Code enforcement setup
Department/User setup
Financial setup
Inspection setup
Job setup
Jurisdiction setup
Licensing setup
Parcel setup
Permitting setup
Citizen portal setup
Recurring inspection setup
Permitting
SmartGov and Bluebeam best practices
Code enforcement
Licensing
- Life cycle of a license
- Creating a license
- License tabs
- Batch license renewal
- License renewal job
- Search license renewals
- Converting a license to a business license
Recurring inspections
Common
- Managing the contact list
- Contact merge
- Portal user accounts
- Inspection requests
- Schedule inspections
- Inspections performed
- Parcels
Mobile app
- Downloading and logging in
- Mobile app overview
- Creating contacts
- Creating contractors
- Creating code enforcement requests
- Creating code enforcement cases
- Processing code enforcement requests
- Processing code enforcement cases
- Processing inspections
- Using notes in the mobile appcx
- Searching in the mobile app
- Working offline
Using the citizen portal
- Citizen portal registration and login
- Managing your citizen portal account
- Citizen portal public view
- Reporting an infrastructure issue
Permitting on the citizen portal
- Creating a permit application
- Managing your permit application
- Paying permit fees online
- Permit inspections
Licensing on the citizen portal
- Submitting a license application
- Managing your license application
- Paying license fees online
- License inspections
- Renewing a license application
Business accounts on the citizen portal
- Starting a new business account
- Managing your business account
- Editing your business account
- Adding a new business license
- Adding a new business permit
- Paying business fees
Business accounts
