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Adding a new business license on the citizen portal

If you have added a Business Account, you can apply for a new business license from the Citizen Portal.

 

  1. Click the Go button on the Business Portal tile from the Citizen Portal.
  2. Select the business you would like to manage from the drop-down menu under Manage My Businesses. Then, click Go.

 

 

  1. Click on Add a New License. This will open the Business License Application wizard.

How to Add a Business License

The first step of the wizard allows you to select the Business that this license is for.

  1. Your Business should already be selected from the drop-down menu, but can be adjusted if needed.
  2. Click Next.

 

Type

The second step of the wizard allows you to select the Type of license for this application.

  1. Select the Type of license you are applying for.
  2. Click Next.

 

Location

The third step of the wizard allows you to define the Location of the business for this license.

  1. The Location Name should already be populated, but can be adjusted if necessary.
  2. Check the Same as business? box if the address should match your business account. Otherwise, adjust the address fields if needed or click the enter a parcel # link to enter a parcel number instead.
  3. Check the Send certificates to this address box, if needed. *Note: If you do not check this box, all certificates will be sent to the address listed for the business account.
  4. Check the Send bill and renewal notices to this address box, if needed.
  5. Click Next.

 

Review

The fourth step of the wizard gives you an opportunity to review the business license information you have entered to verify that it is correct before creating the license in SmartGov.

  1. Click Edit next to any section of information where you need to make a change. *Note: The Business Account section cannot be edited here.
  2. Once you have finished reviewing and editing the business license information, click Save Application.
  3. A confirmation window will display, with the option to go to your new license.

 

Finishing Your Business License Application

Once you have completed the Business License wizard, you will still need to complete certain steps to finish your license application. You must be logged in to the Citizen Portal to manage your license application. You will receive email notifications throughout the application process depending on the email notifications you are set up to receive.

  1. Click the Go button on the Business Portal tile from the Citizen Portal.
  2. Select the business whose license you would like to complete from the drop-down menu under the Manage My Businesses panel. Then, click Go.
  3. Click on the license number of the business license that you would like to finish.
  4. The Business Account Information and Business Location sections should be marked as "Done". Sections that require your attention will be marked as "Not Complete". *Note: The sections that need to be completed will depend on the License Type and the configuration established by your jurisdiction. You may not complete your license application until all "Not Complete" sections are marked as "Done".

 

  1. Once all sections are marked as "Done", click Submit Final Information at the top of the page to complete your business license application. *Note: Your license application is not considered complete until you have clicked "Submit Final Information". This will lock down your license application and you will be unable to make further changes unless the jurisdiction allows you to do so.

Other Business License Actions

You can take actions on your business license outside of those that are required to submit the application, such as printing the license certificate.

How to Print a Business License

If the business license has been issued, and has been configured to allow it, you can print a license certificate for a parent or child business license.

  1. Click the Go button on the Business Portal tile from the Citizen Portal.
  2. Select the business whose license you would like to print from the drop-down menu under the Manage My Businesses panel. Then, click Go.
  3. Click on the license number of the business license that you would like to print.
  4. Click Print License in the top right corner of the business license.
  5. The license certificate will display, and you can download it to your computer's hard drive or print a physical copy, if needed.