Adding a new business license on the citizen portal

The Notes section lists any notes associated with your business license application. Each note will include the note text and the date the note was created.

The Owners & Contacts section may require you to provide additional information for owners or contacts of your business. *Note: Required fields will be marked with a red asterisk.

1. Click Owners & Contacts to expand this section.
2. Click Add Contact if you need to add any additional contacts to this business license.
3. Click Edit Profile next to any contacts marked with the "Not Complete" icon ( ).
   1. Certain information may be required, depending on the setup of your jurisdiction. Complete all required fields.
   2. Click Save to finalize any changes you have made.
4. Click Remove next to any contact that should be removed. *Note: You cannot remove any contact with the role of Business Owner.

The License Details section may require you to provide additional information about the business license that will help the jurisdiction to appropriately respond to your application. *Note: Required fields will be marked with a red asterisk.

1. Click License Details to expand this section.
2. Certain information may be required, depending on the setup of your jurisdiction. Complete all required fields.
3. Click Save to finalize any changes you have made.

The License Activities section may require you to complete additional activities for the business license that will help the jurisdiction to appropriately respond to your application.

1. Click License Activites to expand this section.
2. Certain information may be required, depending on the setup of your jurisdiction. Complete all required fields.
3. Click Save to finalize any changes you have made.

The Submittals section may require you to provide additional documentation needed for your application. *Note: At least one document must be uploaded for each requirement in order for this section to be considered complete. Be sure to provide all information requested. If no Upload button is present next to a submittal, you will not be able to upload it from the Citizen Portal. Contact your jurisdiction if you need assistance.

1. Click Submittals to expand this section.
2. Click Upload next to a Submittal to add the appropriate file. *Note: Submittals that require you to upload a file will be marked with a warning icon ( ).
   1. Click Choose File to select the file from your computer.
   2. Enter any Comments you would like to provide for the jurisdiction, if needed.
   3. Click Upload.

The Supporting Licenses section may require additional forms to be completed, depending on the type of license you are applying for. *Note: This section will display as "Not Complete" until all required information has been provided for any supporting licenses.

1. Check the box next to each of the Additional Forms that you need for this license, or check the box next to My license does not include any of these activities.
2. Click Apply For License(s). A confirmation window will display. *Note: If you checked the "My license does not include any of these activities" box, you do not need to click this button. This section will be marked as "Done".
3. You can navigate to your supporting license by clicking on the Go To Application button.
   • Click on the X under Remove if you would like to remove the supporting license. *Note: You can only remove a supporting license while the application is not complete.

The Parcels section lists the parcels associated with the license application. You can click the Parcel number to view information related to the parcel.

The License Conditions section lists any conditions that may need to be verified prior to issuing your business license. The current status of the verification will display next to each condition.

The License Fees section lists any fees associated with your business license application and its supporting licenses. You will see each fee, the amount charged, amount paid, remaining balance, and the amount that is currently due. As your license application is processed, other fees may be added to your license or existing fee amounts may be updated.

• Click Pay Online to open the Pay Online page, where you will be able to process the payment.

The License Inspections section may allow you to request certain inspections to be completed for your license application, such as a Fire Inspection.

1. Click Request Inspection next to the appropriate inspection.
2. The Application and Inspection Type fields should be populated automatically, but can be adjusted if needed.
3. Enter the date the inspection is Requested For or click on the calendar icon ( ) to select a date from the calendar.
4. Select a requested time option from the Requested For Time Slot drop-down menu.
5. Enter any additional Comments if necessary. This may include a contact phone number, scheduling needs, or any information that may be beneficial to the inspector prior to arrival.
6. Click the Request Inspection button. Your inspection request will be submitted to the jurisdiction for approval.

The License Approval Steps section allows you to view what approvals are still required to complete your license application.

The Renewal History section will display once there is a pending or past renewal for this license, and will show a list of the five most recent renewals, their status, issued and expiration dates, and any fees.