Back to Citizen Portal - Permitting Menu

Creating a permit application

Permit applications can be submitted and viewed through the Citizen Portal. You must be logged in to the Citizen Portal to submit a permit application. *Note: This feature may not be available depending on the configuration set up by your jurisdiction.

Defining the permit application

You will need to define the category and application type prior to filling out the Permit Application Wizard. This will determine the steps that display throughout the application process.

  1. Click Go in the My Portal section from the home page.
  2. Click Apply in the Apply Online section.
  3. If you are a contractor applying for this permit, you may be asked if you are applying as a homeowner or a contractor. Check the box beside I'm the homeowner for this application, if necessary.
  4. Select the appropriate permit category, such as Building Department. *Note: The categories available will match the different departments defined by your jurisdiction.
  5. Select the appropriate permit type from the options that appear. *Note: The applications available will match the different permit types defined by your jurisdiction.
  6. Click Next.


Completing the permit application wizard

The steps available in the Permit Application Wizard will be determined based on the application selected above. *Note: Required fields throughout the wizard will be indicated with an asterisk (*).


The Site Location for the permit can be defined by either an address or a parcel number, if available.

Defining location by address

  1. Begin entering the Address for this permit and select the correct address from the filtered list. *Note: If the address is not listed, you will not be able to request a permit for this address, but you can still search by Parcel Number, if known. Parcel numbers can usually be provided by your jurisdiction.
  2. Click Save and Continue.


Defining location by parcel number

  1. Click enter a parcel # at the bottom of the application.
  2. Begin entering the Parcel Number and select the appropriate parcel for this permit. *Note: If the parcel is not listed, you will not be able to request a permit for this parcel number. Please contact your jurisdiction if your address or parcel does not exist.
  3. Click Save and Continue.



Now that you have provided the application type and defined the location, you can complete the permit application and submit it for review. If you are applying for a permit that has additional requirements to obtain the permit, you will see a notification here.

  • In the confirmation window that appears, click Get Started.