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Code enforcement: Resources tab

The Resources tab allows you to associate resources and their charge amounts to the code enforcement case. Depending on your jurisdiction's configuration, this tab may already be populated with resource types based on the case type that has been selected. If needed, resources can be removed or added at a later time.

Adding a resource

If a needed resource is not already listed on the Resources tab, you can add an additional resource. *Note: You will only be able to add resource types whose associated resource class has been configured for the case type.

  1. Click Add.
  2. Begin typing or click the magnifying class icon () to view and select a Resource Type.
  3. List how many units of the resource are needed in the Quantity field.
  4. Repeat this process to add any additional resources.
  5. Click Save at the bottom of the page.

 

 

Managing resources

Updating quantities

  1. Fill in the Quantity of the resource needed for the code enforcement case. The value will automatically populate based on the quantity and unit charge.
  2. Continue adding the quantity of any other resources associated with this code enforcement case.
  3. Click Save.
  4. Click Remove Zero Qty to remove any resource with a Quantity of 0 from the list.

 

 

Override a resource

There may be times where the Unit Charge or Value for a resource may differ from the defaults set up by your jurisdiction. If needed, you can override these values for the resource you are working on. You may also use the override feature to adjust the quantity if this change needs to be documented.

  1. Click Override beside the resource you are trying to edit.
  2. Adjust the Quantity, Unit Charge or Value for the fixture type. *Note: Only adjust the quantity in this window if the change in quantity needs to be documented on the code enforcement case.
  3. Select a Note Type in the drop-down menu.
  4. Explain why you are overriding the default value in the Text field.
  5. Click Save.
  6. To revert back to the default values, click the Reset icon (). Select whether you would like the unit charge to be reset based on Today's Date or the Submittal Date of the code enforcement case.
  7. If at any point you need to reset the Unit Charge on all fixtures, you may do so by clicking the Reset All button. Select whether you would like the unit charge to be reset based on Today's Date or the Submittal Date of the code enforcement case.

 

Add a note to a resource

  1. Click the sticky note icon () to add notes to the resource. These notes can include links and attachments, such as documents, pictures, or spreadsheets.
  2. Click Save at the bottom of the page.

Deleting a resource

  1. Click the trash can icon () next to the resource. The resource will appear with a strike-through mark.
  2. Click Save at the bottom of the page.