Back to SmartGov Main Menu

Payments values

The Payment values will display when a citizen is paying fees online on the Citizen Portal.

Setting up payments values

  1. Click Administration in the navigation menu, then click Portal Setup.
  2. Select Configuration Values.
  3. Select Payments from the drop-down menu at the top of the page.
  4. Click a Description in the list to view the Edit Configuration Value window.
  5. Edit the Value as needed.
  6. Click Save at the bottom of the window.


Enable payments

This configuration value will enable a citizen to pay fees on the Citizen Portal.


Payment terms and conditions (or URL to policy)

This configuration value determines the text that is displayed on the payment review page. *Note: You must create a hyperlink using the formatting tools to link the text to a URL in order to give the citizen the ability to click the text and be directed to a website.


Example: The city only accepts Visa and Mastercard for credit card payments. You will be redirected to our third-party payment processor for payment.