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Virtual Classroom Trainings for TheWorxHub
Below is a list of virtual classroom trainings that are available to our TheWorxHub clients.
To register for a class:
- Click on the training categories below to expand the list of virtual classroom trainings offered for that category.
- Click on Full Class Description and Available Sessions under the appropriate class title.
- Click on the link for the class you would like to attend
- Enter your contact information in the Meeting Registration window that appears. *Note: Be sure to select the correct date and time from the drop down list on the Registration page if there are multiple class sessions available.
- Click Register.
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Repeat this registration process separately for each class participant.
Please note:
- If there are no registrants 24 hours before the session starts, the session will be canceled.
- If no participants have joined 10 minutes into a session, the session will be canceled.
- Sessions will be locked 10 minutes after the start time, meaning no further participants will be able to join.

TheWorxHub Maintenance: Building Your Foundation
Goal: To instruct clients on the foundational setup of their TheWorxHub account and enable understanding of the work order life cycle, as well as how to configure and manage back end account settings and users.
Audience: Administrative roles
Duration: 90-120 minutes

This interactive class is designed for new administrators who will be setting up their account, as well as any administrators who are new to an organization that are already utilizing TheWorxHub Maintenance.
The 90-120 minute class will cover these key aspects:
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Basic navigation in the Maintenance module.
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How the main dashboard will help with managing the daily workflow.
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The life cycle of a work request/work order.
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Understand how to tailor and customize TheWorxHub to your organization.
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Learn how to manage locations, create templates, and edit pick list items.
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Importance of user and vendor list upkeep directly within the system.
Date | Time | Registration Link |
Tuesday, March 2 | 1:30 pm ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, March 9 | 9:30 am ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, March 16 | 1:30 pm ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, March 30 | 1:30 pm ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, April 6 | 1:30 pm ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, April 13 | 9:30 am ET | The WorxHub Maintenance: Building Your Foundation |
Tuesday, April 20 | 1:30 pm ET | The WorxHub Maintenance: Building Your Foundation |
TheWorxHub Maintenance: Managing Assets and Scheduled Work Orders for Senior Living
Goal: To instruct clients on how to add and manage assets, as well as create and manage scheduled work orders and scheduled work order templates.
Audience: Administrative roles
Duration: 60 minutes

This interactive class is designed for maintenance administrators and team members who currently manage and oversee preventive maintenance and capital equipment within an organization.
The 60-minute class will cover these key aspects:
- Understand the value of asset collection and how the collection will be completed.
- Learn how to create scheduled work orders for reoccurring preventive maintenance.
- Review how preventive maintenance can be managed from the dashboard or calendar on a daily basis.
Date | Time | Registration Link |
Thursday, March 4 | 10:30 am ET | TheWorxHub Maintenance: Managing Assets and Scheduled Work Orders for Senior Living |
Thursday, March 18 | 2:30 pm ET | TheWorxHub Maintenance: Managing Assets and Scheduled Work Orders for Senior Living |
Thursday, April 1 | 2:30 pm ET | TheWorxHub Maintenance: Managing Assets and Scheduled Work Orders for Senior Living |
Thursday, April 15 | 2:30 pm ET | TheWorxHub Maintenance: Managing Assets and Scheduled Work Orders for Senior Living |
TheWorxHub Maintenance: Managing Assets, Risk Assessment, and Scheduled Work Orders for Hospitals
Goal: To instruct clients on how to add and manage assets, risk assessment, AEM, scheduled work orders, and scheduled work order templates.
Audience: Administrative roles
Duration: 90 minutes

This interactive class is designed for maintenance administrators and team members who currently maintain assets, as well as manage and oversee preventive maintenance and maintenance compliance for your organization. It will focus on maintaining asset lists, as well as scheduled work orders and compliance around them.
The 90-minute class will cover these key aspects:
- Understand the value of asset collection and how the collection will be completed.
- Learn how to add and edit assets directly in your account.
- Effectively set up risk assessment and AEM programs for required assets.
- Learn how to create scheduled work orders for reoccurring planned maintenance.
- Understand how templates can help build your PM program.
- Review how preventive maintenance can be managed from the dashboard.
Date | Time | Registration Link |
Thursday, March 11 | 9:30 am ET | TheWorxHub Maintenance: Managing Assets, Risk Assessment, and Scheduled Work Orders for Hospitals |
Thursday, March 25 | 2:30 pm ET | TheWorxHub Maintenance: Managing Assets, Risk Assessment, and Scheduled Work Orders for Hospitals |
Thursday, April 22 | 2:30 pm ET | TheWorxHub Maintenance: Managing Assets, Risk Assessment, and Scheduled Work Orders for Hospitals |
TheWorxHub Maintenance: Technician Training - Mobile Device
Goal: To instruct maintenance technicians how to navigate the technician dashboard on the mobile platform of TheWorxHub, as well as how the dashboard functionality will impact workflow.
Audience: Maintenance technicians
Duration: 60 minutes

This interactive class is designed for users that will be in the technician role within your organization. The training will focus specifically on the mobile site.
The 60-minute class will cover these key aspects:
- Understand how to log in and navigate the technician dashboard on the mobile platform.
- Learn how the dashboard panels and features will impact your daily workflow.
- Follow along as we walk through the workflow process from beginning to end, including running timers and capturing completion notes.
Date | Time | Registration Link |
Wednesday, March 10 | 10:30 am ET | TheWorxHub Maintenance: Technician Training - Mobile Device |
Wednesday, March 24 | 2:30 pm ET | TheWorxHub Maintenance: Technician Training - Mobile Device |
Wednesday, April 14 | 10:30 am ET | TheWorxHub Maintenance: Technician Training - Mobile Device |
Wednesday, April 28 | 2:30 pm ET | TheWorxHub Maintenance: Technician Training - Mobile Device |
TheWorxHub Maintenance: Technician Training - Desktop
Goal: To instruct maintenance technicians how to navigate the technician dashboard on the desktop platform of TheWorxHub, as well as how the dashboard functionality will impact workflow.
Audience: Maintenance technicians
Duration: 60 minutes

This interactive class is designed for users that will be in the technician role within your organization. The training will focus specifically on the desktop site.
The 60-minute class will cover these key aspects:
- Understand how to log in and navigate the technician dashboard on the desktop platform.
- Learn how the dashboard panels and features will impact your daily workflow.
- Follow along as we walk through the workflow process from beginning to end, including running timers and capturing completion notes.
Date | Time | Registration Link |
Wednesday, March 17 | 2:30 pm ET | TheWorxHub Maintenance: Technician Training - Desktop |
Wednesday, March 31 | 2:30 pm ET | TheWorxHub Maintenance: Technician Training - Desktop |

TheWorxHub Housekeeping: Workflow & Navigation
Goal: To instruct clients on the foundational setup of their TheWorxHub Housekeeping account, as well as enable clients to understand the life cycle of a reactive housekeeping work order.
Audience: Administrative roles
Duration: 60 minutes

This interactive class is designed for new housekeeping managers who will be setting up their account, as well as any managers who are new to an organization that is already utilizing TheWorxHub Housekeeping.
The 60-minute class will cover the following topics:
- Learn the basic navigation of the Housekeeping module and gain an understanding of the life cycle of a work order.
- How the main dashboard will help with managing the daily workflow.
- How to ensure that all housekeeping staff have been added as users or have the proper permissions, as well as customizing your pick lists to your organization.
Date | Time | Registration Link |
Wednesday, March 3 | 2:30 pm ET | TheWorxHub Housekeeping: Workflow & Navigation |
Thursday, March 18 | 2:30 pm ET | TheWorxHub Housekeeping: Workflow & Navigation |
Thursday, April 1 | 2:30 pm ET | TheWorxHub Housekeeping: Workflow & Navigation |
Thursday, April 8 | 2:30 pm ET | TheWorxHub Housekeeping: Workflow & Navigation |
TheWorxHub Housekeeping: Managing Scheduled Work Orders
Goal: To instruct clients how to effectively and efficiently set up, utilize, and manage scheduled work orders and scheduled work order templates for Housekeeping.
Audience: Administrative roles
Duration: 60 minutes

This interactive class is designed for new housekeeping administrators who will be setting up and managing scheduled work orders, as well as any managers who are new to an organization that is already utilizing TheWorxHub Housekeeping.
The 60-minute class will cover the following topics:
- Learn the value of the Staff Schedule and Routine Duties home dashboard tabs in your TheWorxHub Housekeeping module.
- Understand how to create scheduled work order templates and use these to streamline the creation of scheduled work orders for housekeeping.
- Learn best practices for managing housekeeping scheduled work orders from both the home dashboard and the Calendar tab.
Date | Time | Registration Link |
Thursday, March 11 | 2:30 pm ET | TheWorxHub Housekeeping: Managing Scheduled Work Orders |
Thursday, March 25 | 2:30 pm ET | TheWorxHub Housekeeping: Managing Scheduled Work Orders |
Thursday, April 15 | 2:30 pm ET | TheWorxHub Housekeeping: Managing Scheduled Work Orders |

TheWorxHub: Basic Reporting
Goal: To introduce clients to recommended reports, as well as best practices related to those reports, so that they may begin keeping track of internal benchmarks and KPIs.
Audience: Administrative roles
Duration: 60 minutes

This interactive class is designed for maintenance managers who are interested in learning best practices around recommended reports to start keeping track of internal benchmarks and KPIs.
The 60-minute class will cover these key aspects:
- Learn about the different types of reports available.
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Cover a series of work order, staff, and asset reports to start keeping an eye on work load analysis, response time, labor productivity, and many more!
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How to create favorite reports and set up automatic report subscriptions.
Date | Time | Registration Link |
Wednesday, March 31 | 2:30 pm ET | TheWorxHub: Basic Reporting |
Wednesday, April 28 | 2:30 pm ET | TheWorxHub: Basic Reporting |

TheWorxHub QA/Survey: Inspections
Goal: To instruct clients how to set up and use the inspections feature of TheWorxHub, including understanding its various features, entering results, and interpreting the data through detailed analysis.
Audience: Administrative roles
Duration: 60 minutes

This interactive class is designed for administrators who will be utilizing the QA/Survey module in addition to the Maintenance and/or Housekeeping applications.
The 60-minute class will cover these key aspects:
- Understand what the QA/Survey module is used for.
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Learn how to set up all the key features of an inspection, such as Service Areas and Work Order Templates.
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Identify the value of the deficiencies dashboard, as well as significant inspection reports.
Date | Time | Registration Link |
Tuesday, March 2 | 2:30 pm ET | TheWorxHub QA/Survey: Inspections |
Tuesday, March 16 | 2:30 pm ET | TheWorxHub QA/Survey: Inspections |
Tuesday, March 30 | 2:30 pm ET | TheWorxHub QA/Survey: Inspections |
Tuesday, April 27 | 2:30 pm ET | TheWorxHub QA/Survey: Inspections |