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Licensing Setup: Renewal Statuses Tab

The Renewal Statuses tab allows users to configure the statuses available for the license renewal.

Adding a Renewal Status to a License Type

  1. Click on Administration in the navigation menu, then select Licensing Setup.
  2. Click License Types.
  3. Select the license type from the list.
  4. Click the Renewal Statuses tab. The list will automatically populate with all active statuses set up through Licensing Lookup Values.
  5. Check the Default for this State box if the status should be the default status for its associated process state. *Note: This selection only applies to the Pending state.
  6. Check the Active box to allow the status to be used on licenses of this type. *Note: There must be at least one active status for the Pending, Issued, Inactive, and Cancelled process states. If this license type is a Business license type, you must also have an active status for the Approved and Incomplete process states.
  7. Click the trash can icon () to remove any statuses from the list that do not apply to this license type.
  8. Click Save.
  9. If additional statuses need to be listed, click Add. A new row will appear.
    1. Use the drop-down menu to select the Status you would like to add to the license type.
    2. The status will populate into the newly created row. Check any necessary boxes that apply to this status.
    3. Click Save.