SmartGov Release Archive

Help Site Link Update

The help documentation for SmartGov, including the new Bluebeam sessions integration feature, has been updated and is available on our Brightly Help Site. Now, when you click the question mark icon () in the top right corner of SmartGov you will be prompted to continue to the existing help site or go to the updated SmartGov help content. *Note: The help site does not currently include documentation for every feature in SmartGov but is being updated regularly to include new content.

 

Email Receipt Feature

You now have the option to email a receipt to a contact associated with the record you are viewing or to a custom email address. When viewing a receipt in SmartGov, clicking the Email Receipt button will prompt you to select the contacts to receive the receipt and/or enter a custom email address.

 

 

 

This release includes technical, behind-the-scenes changes to support your SmartGov system now and pave the way for future enhancements.

 

SmartGov and Bluebeam Integration Enhancement

A user can now launch a Bluebeam digital plan review session directly from their User To-Do list or the Submittals tab of a permit. *Note: Ensure that you have Bluebeam Revu open and are logged in prior to launching the session to efficiently utilize this feature.

 

 

This release includes technical, behind-the-scenes changes to support your SmartGov system now and pave the way for future enhancements.

 

This release includes technical, behind-the-scenes changes to support your SmartGov system now and pave the way for future enhancements.

 

Homeowner Acknowledgment Added to Permit Application in Citizen Portal

The Citizen Portal can now be configured to include a homeowner acknowledgment. This allows a homeowner applying for a permit to acknowledge they are doing work on their own home without a contractor. Even if the permit type has contractor prerequisites, a homeowner can bypass these requirements by checking a box on the application page on the Citizen Portal.

 

 

This functionality can be enabled through the Portal Configuration page.

• Click Administration in the navigation menu, and then click Portal Setup.
• Select Configuration Values.
• Select Permit Wizard in the Select Group drop down menu.
• Click Require acknowledgment of a homeowner applicant.
  • In the window that displays, select Yes in the Value drop down menu. This will enable the check box to appear.
  • Click Save.

   

  

   

• Click Homeowner acknowledgment message to display on the portal.
  • In the window that displays, enter the message you would like to display above the check box on the application page in the Value field.
  • Some examples are:
    • I am the homeowner applying for this permit.
    • When applying as a homeowner, a signed Homeowner Affidavit will be required before the permit can be issued. That document will be available to you later in the application process.
  • Click Save.

Fixes and Improvements

• The Parcel Load Job can now import pre-directional data, such as NW or S.

 

Any Associated Email Address can be Used to Reset a Citizen Portal User's Password

Previously, only the Primary Email listed for a Citizen Portal user could be used to reset the password for their account. Now, any email associated with the Citizen Portal user can be used to reset the password for their account.

 

Increased Clarity Around the License Application Process through the Citizen Portal

The button a Citizen Portal user clicks when submitting their license application now says "Save and Continue", clarifying that their application has been submitted but the license has not yet been issued. The window that displays after clicking this button includes the current status of their application as well as a note to review and address any additional actions or documentation needed to process the application. This will alleviate any confusion as to whether the license has been issued or not.

 

 

This release includes technical, behind-the-scenes changes to support your SmartGov system now and pave the way for future enhancements.

 

Ability to Disable Public Permit Searches on the Citizen Portal

A jurisdiction can now disable public permit searches for citizens accessing the Citizen Portal. This will restrict a citizen's access to permit and license applications that they are not explicitly granted permission to view. Turning off the search feature will remove the search bar and advanced search features from the Citizen Portal.

 

To disable this search feature:

• Click Administration from the navigation menu, then click Portal Setup.
• Click Configuration Values.
• Select General in the Select Group drop down menu.
• Click Display Public Inspection Schedule in the list.
• Select No in the Value drop down menu.
• Click Save.

 

 

This release includes technical, behind-the-scenes changes to support your SmartGov system now and pave the way for future enhancements.

 

Changes to the Latest Release Notes Link

Previously, clicking the version number at the bottom of the page in SmartGov would open a PDF detailing the newest enhancements and features made available through the most recent release. Clicking the version number will now direct you to the What's New in SmartGov? page on the DSI Help Site. In addition, this page also provides an archive of features and fixes in past releases.

 

Photo ID Cards can now be Printed in Exago

You can now print license cards that include a photo ID for licensed individuals when generating a report in Exago.

 

Fixes and Improvements

• The SmartGov mobile app is now fully compatible with iOS 13.

 

Improvements to the User Interface on Permit Portal Submissions

To reduce confusion during the permit submission process, a confirmation notice will now display upon saving the application request in the Citizen Portal.

 

 

In addition, the email notification messages that are sent when a permit application is submitted or when a submittal is created have also been enhanced to clearly communicate the permit status.

 

Portal Error when Right Clicking on an Empty Field

Right clicking on an empty field in the Citizen Portal will no longer give an error message. The context menu will display as expected allowing you to use mouse driven copy/paste functionality.

 

Mobile Reporting, Printing, and Emailing

You are now able to print, publish, and email inspection reports, code enforcement case reports, and permit reports in the SmartGov mobile app.

 

 

Permit Cycling and Workflow Step Due Date Calculations

Users can now add a cycle process duration to a workflow step that can then be used to calculate the due date on subsequent cycles of the permit. Defaults can be set on the permit type and can be adjusted on permits as necessary.

 

Permit Expiration Dates will Update when Inspections are Performed on Related Permits

A new setting can be enabled that will synchronize expiration dates within the permit hierarchy, preventing related permits from expiring due to inactivity. As a result, if an inspection is performed on a permit within the hierarchy, all related permit's due dates will also be updated.

 

Reporting on All Permit Types Having Prerequisites

A new Prerequisites column has been added to the Permit Types category. This allows users to produce a report of permit types and filter by permits containing prerequisites when generating an Ad-Hoc report.

 

Identifying Reports to Print on the Mobile App

Users can configure code enforcement reports to be available in the selection list when printing reports from the mobile app.

 

 

Portal Contact/Contractor Address Visibility

The contact and contractor portal selection lists will now display an address in addition to the name. This assists portal users in selecting the correct contact or contractor if there are duplicate or similar names in the list.