Additional Product Help

 

Login Help

If you are having trouble logging in to your SchoolDude account, first make sure you are on the correct website. *Note: If your organization is using SSO (single sign on) for user authentication, your login experience may be different. If you are having difficulty logging in using SSO or you are unsure whether your organization utilizes SSO for their Dude Solutions products, please contact your technology help desk for assistance.

 

 

 

  • If you have forgotten your login name, click the Forgot Login Name or Password? link, enter your Email Address in the pop up window, and click the Forgot Login Name? button. An email will be sent to you with your login name.

 

 

  • If you have forgotten your password, click the Forgot Login Name or Password? link, enter your Email Address in the pop up window, and click the Forgot Password? button.

 

 

  • We will send you an email with instructions for resetting your password. Check your email to find it.
  • From the email:
    • Click the link to go to the Reset Password page.
    • If you are unable to click the link; highlight it, right click your mouse, and click Copy.

     

       

    • In a new internet browser window, right click your mouse to Paste the copied URL into the web address field.
    • Hit the Enter key to go to the Reset Password page.

     

 

  • Enter and confirm your new password in the fields provided. *Note: The Password is case sensitive and must be at least 6 characters long.
  • Click the Reset Password button.

 

 

  • Once you have reset your password, the page will refresh to the SchoolDude login screen where you can enter your new password to login.

 

When logging into your SchoolDude account, you must select which product you want to go into by selecting it from the Go to drop down box. *Note: Do not select SchoolDude.com or MySchoolDude as these will log you into our separate SchoolDude Community if you have an account.

 

See the table below for short product descriptions that will help you figure out which product you need to select. The products listed in bold are the one that are most commonly used.

 

  Product Description
SchoolDude.com Takes you to the SchoolDude Community. *Note: This does not log you into your SchoolDude account.
Capital Forecast Manages capital planning needs
ConnectArbiter Integration product that allows FSDirect to connect to ArbiterGame
ConnectAuthenticate Integration product that allows for single sign on. Used by IT administrators
ConserveDirect Integration product that allows UtilityDirect to connect with Energy Star
Critical Alarm Automation Integration product that allows your Building Automation System to connect with MaintenanceDirect

Dude Intelligence

 Tool to view KPI and benchmarking data from your SchoolDude accounts
Energy Manager Tracks utility bill information to show trends in cost and use
FSAutomation Integration product that allows your Building Automation System to connect with FSDirect
FSDirect Event management solution; enter, approve, and manage event schedule requests
Incident IT help desk solution; enter, approve, and manage IT help tickets
Insight IT asset management solution
InventoryDirect Inventory management solution; enter, approve, and manage inventory item requests
MaintenanceDirect Work Order management solution; enter, approve, and manage work order requests.
MaintenanceDirect Global *Used only by state-wide agencies
MDM Mobile Device Management solution
MySchoolDude Takes you to the SchoolDude Community. *Note: This does not log you into your SchoolDude account.
PlanningDirect Manages capital planning needs
PMDirect Preventive Maintenance management solution
PMDirect Global *Used only by state-wide agencies
TripDirect Field trip management solution; enter, approve, and manage field trip requests
UtilityDirect Tracks utility bill information to show trends in cost and use
UtilityManager Tracks utility bill information to show trends in cost and use

 

     The Dude Says:

If you have completed the above troubleshooting steps and are still unable to login, you may need to try clearing the cookies on your internet browser. Click here for examples of this process in common browsers. If you need further assistance, please contact your IT department.