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Entering a Public Work Request

If the Public Request Form has been enabled, users of TheWorxHub can enter work requests without logging in.

Watch the Video Tutorial:

How to Enter a Public Work Request

  • Navigate to the Login page for TheWorxHub.
  • Click on the create a request here link at the bottom of the page. This will open the Public Request Form.
  • Click on the drop-down menu to select a Building. If necessary, type the name of the Building to filter the drop-down list.
  • Click on the drop-down menu to select a Location. If necessary, type the name of the Location to filter the drop-down list. *Note: The list of available Locations is filtered by the Building you selected.
  • Select the type of Department for this request from the drop-down menu. *Note: The Department options available for public requests depend on TheWorxHub licenses you have purchased.
  • Select a Template to use for this request from the drop-down menu if available. *Note: The Template drop-down menu will only display on the Public Request Form if there are templates available for requests of the Department type selected.
  • Enter a brief summary of the issue in the Description of Problem field.

 

 

  • Enter any additional Detail you need to provide for this request, if necessary.
  • There are two options to upload a file to this request:
    • Drag and drop the file to the gray upload box.

    or

    • Click the gray upload box and select the file from your computer.
  • Enter Your Name.
  • Enter your Email address if you would like to receive email notifications about this request.
  • Enter your Phone number if you would like for the user responding to your request to be able to contact you with questions.
  • Click the Save Request button to finalize the changes and submit your request to TheWorxHub.

 

 

  • A confirmation message will display once the request has been submitted successfully.
  • Click the Login to TheWorxHub link to return to the Login page.