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Mobile End User Requirements

Mobile System Requirements

To optimize your usage of Mobile Worx, please ensure that your system meets all Operating System, Basic Hardware, Web Browser, and Internet Connection requirements.

Mobile Operating Systems

Below are the minimum supported operating systems and versions for Mobile Worx. If you have an older operating system, we recommend upgrading to the latest version for optimal system performance.

  • iOS - Version 11.0 or later

  • Android - Version 7.0 or later

Basic Hardware Requirements

Below are the minimum hardware requirements for Mobile Worx.

  • Display resolution of 480x800 pixels or above

  • Diagonal display area of 4 inches or above

  • Must be a touch display - Capacitive touch displays are recommended

  • Wi-Fi or mobile cellular data capable

  • Rear-facing camera if using the barcoding feature

Mobile Web Browsers

  • Apple iOS Safari 10 or later - If using barcode scanning, Safari is required

  • Chrome browser for iOS - Current version from the Apple App Store

  • Chrome browser for Android - Current version from the Google Play Store

  • Firefox on Android - Current version from the Google Play Store

Internet Connection

A minimum 2Mb connection is required.

Device Recommendations

These recommendations only pertain to Android devices. If you are using an Apple device, Mobile Worx is compatible with an iPod, iPhone, iPad Mini or iPad. *Note: All recommendations are based on device specifications and general reviews, however the devices listed are not the only suitable options. Mobile Worx is not supported on Windows mobile/phones, Blackberry 10 devices, or Amazon Kindle devices.

Android Recommendations


  • Samsung Galaxy S6/S7 +

  • Samsung Galaxy Note 4/5 +

  • Moto X

  • Moto G

  • Nexus 5X/6/6P


  • Dell Venue 8 7000 series

  • Asus MeMO Pad 7 & 8 series

  • Samsung Galaxy Tab series