How to Log into Incident
*Note: If your organization is using SSO (single sign on) for user authentication, your login experience may be different. If you are having difficulty logging in using SSO or you are unsure whether your organization utilizes SSO for their Dude Solutions products, please contact your technology help desk for assistance.
- Open your Internet Browser (Internet Explorer, Firefox, etc.) and go to login.facilitydude.com. You can bookmark this page or create a shortcut on your desktop to make it easy to come back to this page later.
- On the Login screen, enter your Username and Password.
- Make sure that Incident is selected in the Product box.
- Click Sign in.
- If you have forgotten your login information, click the Forgot Login Name or Password? link under the Sign In button.
- Enter your Email Address.
- Click Forgot Login Name? to have your login name emailed to you.
- Click Forgot Password? to have an email sent to you with instructions to reset your password.
- If you need additional assistance logging in, see our Login Help page.