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Email Notifications

Automatic email notifications enhance communication and help streamline the work flow process. Each user role in Work Order has a list of automatic email notifications that are available for activation. When an email notification is turned on, it will apply globally to all users in that role. *Note: If a user does not want to receive the automatic email notifications selected for their role, they can turn off the feature under their personal participant information.

How to Activate Email Notifications

  • Click on the Account Setup tab.
  • Click on the Manage Email Notifications link, or hover your mouse over the Shortcuts menu and click on Manage Email Notifications from the list.



  • Check each notification you would like to activate for each role. *Note: To view a sample of the email, click on the Sample link.
  • Click Submit at the bottom of the page to save.


Recommended Email Notifications by Role

Automatic email notifications are a great time-saver in Work Order. You can activate notifications that will let someone know when a work order has been assigned to them or needs approval. You can keep your requesters updated on the status of their requests without having to send manual emails or field phone calls from them. Below are some suggestions on the notifications that might be beneficial to activate for each role: