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Activating Crafts

Crafts define the type of work that is being requested. Crafts give you a way to track and report on the general types of work your maintenance department is doing. (Example: Carpentry, Electrical, Plumbing, Pest Control, etc.) MaintenanceDirect has a predefined list of Crafts and you only need to activate the ones that apply to your maintenance and operations.

How to Activate Crafts

  • Click on the Add link under Action Menu.
  • Click on the Craft link.
  • This brings you to a list of the available Crafts with check boxes beside each one. Check the boxes of the Crafts you want to activate for your account. *Note: We recommend activating a few basic crafts (Plumbing, Electrical, HVAC, etc.) to start. It is easy to activate more later on, but it is more difficult to remove crafts after they have been in use.
  • Click Save at the bottom of the list.



       Bright Idea:

Your Crafts can be used for much more than just designating the type of work on your work orders. They can be used in automatic routing to sent specific work orders to specific users. For example, you could set up the system to send all custodial craft work orders to the head custodian, while all electrical work orders go to the maintenance foreman.

Recommended Crafts in MaintenanceDirect

Below are the recommended Crafts by industry that we have found most helpful for our clients. This list serves as a starting point for you when setting up your MaintenanceDirect account. When getting started we recommend starting with a small Crafts list and keeping it simple, then adding from there if necessary.


Public K-12 Private K-12 Higher Ed
Carpentry Carpentry Carpentry
Custodial Custodial Custodial
Delivery Delivery Delivery
Doors and Hardware Doors and Hardware Doors and Hardware
Electrical Electrical Electrical
Equipment Equipment Event Setup
Event Setup Event Setup Furniture
Grounds Furniture Grounds
Heating/Ventilation/Air Conditioning Grounds Heating/Ventilation/Air Conditioning
Key and Lock Heating/Ventilation/Air Conditioning Housekeeping
Kitchen Equipment Housekeeping Housing
Lighting Key and Lock Key and Lock
Moving Lighting Lighting
Painting Moving Moving
Pest Control Operational Services Operational Services
Playground Painting Painting
Plumbing Pest Control Pest Control
Roof Plumbing Plumbing
Vehicle Maintenance Vehicle Maintenance Vehicle Maintenance