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Work order analyzer

The Analyzer is a powerful tool to build your own reports and perform data analysis based on your own personal needs. This feature functions just like a pivot chart in Excel. You have nearly all of the data fields for assets available to build nearly any kind of report. The report can be saved as a setting and placed on your dashboard for easy access. You also have the ability to export this report. *Note: If the Analyzer is not currently active in your account, please contact our Support team to enable this feature for you.

Creating a report using the analyzer

  • Click on the Work Orders menu icon, then select Work Orders.
  • Filter the Work Order list to include the records you want to report on.
  • Click the Print/Report button and choose Analyzer. *Note: If you have filtered the Work Order list before running the analyzer, the same filters will apply to the data that is displayed.

  • A data table will be displayed showing basic information on your Work Orders.  To see a visual representation of this data table, click on the Chart button.
  • By default, the tool will include Work Order totals for labor and costs as column headers.
    • To remove a column header, hover your mouse over the Data Headers icon. A field list will appear representing the columns in the data chart. Right-click the field you do not want to show and select Hide from the menu that appears.
    • To rearrange the column headers, hover your mouse over the Data Headers icon. A field list will appear representing the columns in the data chart. Click and drag the field(s) that you need to rearrange to the appropriate position and the chart will update automatically.
  • To add additional fields and reorganize the data table, right-click the top of the table and select Show Field List.
    • The PivotGrid Field List window will appear.
    • Here you can drag and drop additional fields into the Filter Area, Column Area, Row Area, or Data Area.
    • Dragging a field into one of these areas will immediately update the data chart to reflect the change. If you wish to make changes without the chart updating immediately, click the Defer Layout Update check box to prevent the chart from updating until the Update button is clicked.
  • To see additional options for your report, click the More button.
    • Here you can change the Data Settings to display more rows, include archived work orders, and select date options.
    • You can also change Chart Settings to display a different chart type, generate series from columns, and show point labels.
    • Click Apply after making any changes.

Saving the report

The Analyzer tool allows you to save your report by setting it as the default view when launching the analyzer, saving the report to the My Reports section of your dashboard, and exporting the report in several file formats.


When you have finished making your report you can set the report to automatically show as your default view when you launch the Analyzer. You can switch between views in the drop down menu next to the View button.

  • Click the View button.
  • Select New.
  • Enter a Name for the View.
  • Check the Set as My Default box to set the view as the default view when the Analyzer launches.
  • Check the Available to others box to allow other users to access this view.
  • Click OK to save your changes.

My Reports

You also have the ability to save the reports to your My Reports section of the Dashboard by clicking the Add to My Reports button.



Give the report a Name and click Save. The report will then appear in the My Reports section of your Dashboard.



If you need to export the report you can do so by selecting the file format of the export from the drop down and then clicking the Export button.