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Trip KPIs

Key Performance Indicators are quantifiable measurements that show how effectively your organization is achieving key business objectives and compares your performance to peers in your industry. They are commonly used to evaluate the level of success of a particular activity or progress toward a desirable goal. These KPIs report on volume of work, efficiency, and data quality.


This data is updated every month and includes a rolling 12 months worth of data. For example, if you are viewing your KPIs in March 2017, then you will see data from the first of March 2016 through the end of February 2017.



  • To download an image of the graph, click on the download icon ().
  • To expand the graph you are viewing, click on the fullscreen icon ().
  • To export your KPI data into an Excel spreadsheet, click on the Excel icon (). *Note: This will only export the data, not the graphs.

Volume KPIs

Volume KPIs show trip counts and hours according to different metrics. At the top of the screen, you will see the # of Trips entered into your account over the last 12 months. *Note: This includes all Statuses of trips. You will also see the Hours on Trips. This is calculated by taking the Return Date/Time and subtracting it from the Departure Date/Time.


Efficiency KPIs

Efficiency KPIs show how well your organization is performing according to specific metrics.


Cost KPIs

Cost KPIs show various costs related to Trips