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Approving a Membership Request

When a visitor submits a membership request, they are able to log in to the Community Portal, but they are not able to enter any events until they have been approved as a member of the organization(s) they requested to be a part of. An Event Manager Administrator must handle their Pending Organization Membership Request(s) on the Organizations page to allow the visitor to begin submitting events.

 

To Approve a Pending Organization Membership Request:

  • Click on Settings from the side navigation menu.
  • Click on the Organization tile under Global Administration.
  • Click Process Request next to the person you are trying to approve under Pending Organization Membership Requests.

 

 

  • Determine whether to Approve, Deny, or Keep Pending this person for each organization they have requested to be a member of.

 

Approving a Membership Request

  • Click Approve next to the Organization(s) you want this person to be a member of.
  • Start typing the name of the organization in the drop down menu to filter the results.
  • Select the appropriate organization name from the filtered drop down menu. *Note: In order to Approve someone for a particular organization, that organization must already exist within Event Manager. If that organization does not exist, you must add the organization before approving the membership request.
  • Click Process once you are finished to save your changes.

 

Denying a Membership Request

  • Click Deny next to the Organization(s) you do not want this person to be a member of.
  • Type a reason for denial under Denial Message to supply a message back to the person who requested membership that informs them why their request was declined.
  • Click Process once you are finished to save your changes.

 

Keeping a Membership Request Pending

If you are not sure whether to approve or deny a request, you can Keep Pending a membership request in order to leave it in your queue of Pending Organization Membership Requests.

  • Click Process once you are finished to save your changes.

 

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