Back to Incident Main Menu

Dude Solutions Status Page

Incident Technician

On their homepage, Technicians will see their assigned incidents as well as incidents in their work queues. They can assign incidents to other users and also assign work queue incidents to themselves. Technicians can add their own labor hours and material purchases to incidents, as well as mark them complete. They have the ability to search for all incidents via the search or advanced search features.

Table of Contents

 

Back to Top