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Bigfoot to Asset Essentials Enterprise Migration

Bigfoot is now Asset Essentials Enterprise by Dude Solutions. Here you will find information that will help you have a successful transition to the new platform, as well as learn about new enhancements.

Watch the video to learn more:

 

Click here for video walk-throughs that will help you get up and running quickly with your Asset Essentials account.

**Important: Read Before Your Transition to Asset Essentials**

Request Form Update

In Asset Essentials, the Request Form for your end users has a more streamlined look and feel. You may want to communicate this change ahead of time to your end users to let them know that their request form is going to look different after the transformation.

 

To help facilitate this communication here is a PDF guide you can send to your end users that illustrates the change your users will see. You can also send your Requesters to our online help guide that includes step by step instructions and video tutorials.

 

If you have any questions throughout this process, please do not hesitate to contact our Legendary Support Team for assistance.

Actions to Take for a Successful Transition

For a successful transition to Asset Essentials Enterprise, we recommend taking a few quick steps:

 

New Enhancements

Here is an overview of the enhancements you'll see as you transition to the new platform.

 

We're Here to Help

In addition to the new features and functionality in Asset Essentials, you also now have access to our Legendary Client Service Center!

 

  • View our continually updated Help Site with how-to articles and best practices to help you get the most value out of your subscription.
  • Call 1-877-655-DUDE (3833) to talk to a live person 8AM EST to 6PM EST Monday through Friday. We promise to answer within three rings!
  • Email support@dudesolutions.com and receive a response from our Legendary Support Team within one hour during business hours.
  • Use our Live Chat feature located under the Asset Essentials help link to chat with a real person, 8AM EST to 6PM EST Monday through Friday.
  • Attend interactive, online Trainings for the lifetime of your product subscription.

 

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